Hi Panagiotis, Thank you for your recognition of our products. The production cycle is generally 25-30 days, which is similar for all manufacturers. Re-opening the mold will take longer because there is no inventory, from raw material procurement to assembly, aging, testing, and other production processes. It is indispensable, and any step can guarantee the quality of the product. We respect every customer, but we also need to be understood by customers. If we can do it, we will meet customer needs. Regarding the problems you mentioned, we will make corresponding changes, including improving our customer service, thank you. I wish you a happy life.